We want to ensure you receive your purchases as soon as possible. Wotever inc. only ships to addresses in Canada. If you place an order with us before noon, Monday thru Friday, we will do our utmost best effort to ship that order out to you before the end of the day. Unfortunately we are not responsible for unforeseen circumstances though we will do our best to satisfy our customers. All orders placed with wotever inc. during weekends and holidays will be dealt with the next business day.
At wotever inc. we are passionate about the products we carry and take great pride in selecting and carrying quality brand named products. If you are not completely satisfied with your product, for any reason, we offer an easy hassle-free full refund return or exchange policy. Please read below for complete details.
Online Return Policy:
For online returns, wotever inc. offers a 14-day full refund or exchange on all online purchases made EXCEPT FOR PARKAS (CANADA GOOSE, QUARTZ NATURE, WOODS, AND NOBIS)! DUE TO HIGH RATES OF COUNTERFEIT AND CREDIT CARD ISSUES, ALL PARKAS ARE FINAL SALE! All items considered for refund or exchange must be returned in "as new" unopened condition, free of visible marks, scratches or defects, complete with all packaging materials and tags. All returns or exchanges are subject to inspection and return approval by an wotever inc. team member. Please note ALL shipping fees are not refundable.
Web Order - Damaged in Shipping:
It is highly recommended that you inspect the product(s) upon delivery for visible damage and/or breakage. Damage claims or product shortages must be made within 3 days of receipt of delivery by emailing firstname.lastname@example.org. Goods must be returned in original packaging. If your shipment was damaged in transit, we will gladly send you a replacement. In the event that an exact replacement is unavailable, we will offer an alternative product with similar features. If you do not want the alternative product, we will gladly give you a refund for your original purchase when we receive the return of your original product. Any product(s) returned must follow our Exchange / Return Policy.
Keep all of the packaging materials, box, and damaged items. Carrier may need to inspect the package.
Take photos of the damaged item and any damage to the shipping box.
Send us an email about the damage; include description and photos of damage.
Please be sure to include your full name, web order number and phone number used for the purchase.
We will issue a full refund or ship out a replacement item as soon as merchandise is returned to us and processed accordingly.
At wotever inc. we stand behind what we carry and will take care of all manufacturer warranties as regulated by manufacturer on your behalf. Please note that all items should be cleaned and well-maintained; abused or improper cared for items will VOID warranty. Items/clothing used in a commercial setting will also void warranty. Warranty clarification can be discussed at time of purchase or email us at email@example.com with any questions.
Changes to Orders or Cancelling of Orders:
We strive to get your orders out as soon as possible. Because your order is processed quickly, there is a limited period of time that you will be able to change or cancel your order. The best is to call us immediately at 416-461-1033. You will be contacted for any order discrepancies/changes prior to shipping your order.